Returne and Exchange Policy
At Khushmit Jewels, your satisfaction is our priority. We want you to love every piece you purchase. Please read our return and exchange policy carefully:
🛍️ Returns
- We accept returns within 7 days of delivery for items that are damaged, defective, or not as described.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
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Personalized or custom-made jewellery cannot be returned unless there is a defect.
🔁 Exchanges
- Exchanges are available for size or design issues (subject to availability).
- Contact us within 7 days of delivery to request an exchange.
📧 How to Request a Return/Exchange
- Email us at khushmitjewels@gmail.com/8173018669 with your order number, photos of the item, and reason for return/exchange.
- Our team will review your request and guide you through the process.
- Once approved, ship the item back to us in its original packaging.
💰 Refunds
- Once we receive your returned item and confirm its condition, your refund will be processed within 7–10 business days.
- Refunds will be made via the original payment method.
⚠️ Important Notes
- Shipping charges are non-refundable, except in cases of defective or damaged items.
- Please handle your jewellery with care during the return process to avoid damage.
- Returns or exchanges will not be accepted after 7 days from delivery.
Thank you for trusting Khushmit Jewels 💖. We strive to make your shopping experience smooth, safe, and delightful! ✨
