FAQ

Frequently Asked Questions (FAQ)

What kind of jewellery do you make?

We specialize in handcrafted Kundan and beads jewellery, including earrings, necklaces, bracelets, and sets. Each piece is designed with care and attention to detail ✨.

Where do you ship?

Currently, we ship all over India 🇮🇳. We are working on providing international shipping 🌏 in the future.

How long will it take to receive my order?

• Standard Shipping: 5–7 business days
• Express Shipping: 2–3 business days
• Custom Orders: 7–10 business days
  Shipping times may vary during peak seasons or for remote locations 🚚.

Can I customize my jewellery?

Yes! We love creating custom or personalized jewellery 💖. Please contact us with your ideas, and we’ll make something unique just for you.

What if my jewellery is damaged or defective?

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the item. We will arrange a return, replacement, or refund 🔄.

 Do you offer exchanges?

Yes! Exchanges are available for size or design issues (subject to availability). Contact us within 7 days of delivery, and we’ll guide you through the process 🔁.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to monitor your package until it reaches your doorstep 📦.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and digital wallets 💳. Payment is processed securely via trusted gateways.

Can I cancel my order?

Orders can be cancelled within 24 hours of placement. After that, the order will be processed, and cancellation may not be possible ⚠️.

🔟 How do I contact Khushmit Jewels?

For any questions or assistance, you can reach us at:
📧 khushmitjewels@gmail.com
📱 8173018669
We’re always happy to help! 💖